Heather Hacque

Professional Status



About Me

Senior Contracts Manager experienced in drafting, reviewing complex agreements and negotiating with internal and external clients, ensuring compliance with company policies and procedures. Legal and business background developed in information technology licensing, commercial investments, financial services and franchising. Consistently provides pragmatic legal support to executive management, earning a reputation for complex problem resolution, productivity and professionalism. Dual French-American nationality. Native English speaker, French fluency.


Consultant, Commercial Contracts

Hacque Consulting
Since 2009
Responsibilities completed
  • Developed productive, trusted partnerships with client key executives and customers
  • Secured, analyzed and evaluated information and documents for AML-KYC screenings for new/prospective clients
  • Drafted and negotiated NCNDAs, MOUs, LOIs, petrol agreements (D2, M-100, D54), joint venture and subcontractor agreements, purchase and sales agreements, and irrevocable master fee protection agreements (IMFPAs)
  • Represent clients in high-level contract negotiations ensuring compliance with company policies and procedures
  • Draft dual language contracts and provide bilingual (French-English) negotiations

Senior Commercial Contracts Manager, EMEA

Level 3 Communications
2015 to 2016
Responsibilities completed
  • Engaged in multi-lateral contract negotiations to develop WI-FI internet connectivity in railway stations in the United Kingdom
  • Negotiated non-standard and bundled services contracts across Wholesale and Enterprise customers throughout EMEA
  • Ensured risk and governance managed to achieve expected financial metrics as defined in the business case
  • Evaluated new business opportunities and prepared responses to RFIs and RFPs

Senior Contracts Specialist

McKesson Provider Technologies
2005 to 2009
Responsibilities completed
  • Primary point of contact for contractual issues for internal business clients to minimize company exposure and risk
  • Drafted, redlined and negotiated information system, software license and services agreements valued up to USD $20,000,000
  • Trained new hires on contract development process and reviewed all work-product during training period
  • Consultant to McKesson France as Subject Matter Expert (SME) for Medical Imaging Group

Director of Compliance and Franchise Administration

Primrose School Franchising Company
2004 to 2005
Responsibilities completed
  • Member of Franchise Approval Committee: Reviewed and approved applicants, established risk strategies
  • Managed intellectual property portfolio; prosecuted all intellectual property trademark and copyright applications, office actions, infringements, and post registration requirements
  • Issued franchise agreements and ensured compliance and enforcement across the United States

Director of Compliance

Re/Max of Georgia, Inc.
2003 to 2004
Responsibilities completed
  • Audited franchise agreements going back 25 years leading to the discovery of 9 rogue franchises, resulting in the collection in excess of USD $200,000 in outstanding franchise fees and penalties
  • Developed and implemented compliance procedures and standards and streamlined contract management process
  • Ensured franchise agreement compliance and enforcement for 370 franchises in four states
  • Hired outside counsel for litigation matters and managed 11 paralegals and administrative staff

Senior Associate, Business Affairs

ePolicy, Inc.
2000 to 2003
Responsibilities completed
  • Managed contract administration and corporate governance
  • Drafted and reviewed NDAs, software license, insurance carrier and strategic partner agreements
  • Managed international and domestic trademarks, trade names, copyrights and 350+ domain names
  • Conducted due diligence and on-site asset inventory for multi-million dollar acquisition of Star Solutions
Detailed Description